Thank you for your purchase and putting your trust in us. We would love to hear how our products have helped change your life. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund minus shipping fees. Please see below for more information on our return policy.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return the following address:
BV Global Fulfillment
211 S. 9th Street Columbia, PA 17512
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 5 (five) business days from the receipt of your item to process your refund. Refunds may take 5-7 business days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
If you have any questions concerning our return policy, please contact us at: